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LIDA

Legal

Data Retention Policy

How long we keep personal information, and what happens when you delete your account.

Effective date: July 22, 2026

At Lida, we retain personal information only for as long as necessary to provide our services, maintain platform security, comply with legal obligations, and resolve disputes.

01

Information Retention

  • Account Information: Retained while your account is active.
  • Messages: Stored while your account is active and may remain in conversations after account deletion where appropriate.
  • Verification Information: Retained only as long as necessary for identity verification and fraud prevention.
  • Support Requests: Retained to help resolve issues and improve customer service.
  • Security Logs: Retained for fraud detection, abuse prevention, and legal compliance.
02

Account Deletion

When you delete your account:

  • Your profile becomes inaccessible to other users.
  • Personal information is deleted or anonymized within a reasonable period, unless we are required to retain it by law or for legitimate business purposes such as fraud prevention or resolving legal claims.
03

Data Security

We use reasonable technical and organizational measures to protect retained information from unauthorized access, loss, misuse, or disclosure.

04

Policy Updates

We may update this Data Retention Policy from time to time. Continued use of Lida after any updates constitutes acceptance of the revised policy.

Related policies

Review the documents that complete your agreement with Lida.