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LIDA

Legal

Privacy Policy

How we collect, use, store, share, and protect your personal information when you use Lida.

Effective date: July 22, 2026

Welcome to Lida (“Lida,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the Lida mobile application, website, and related services (collectively, the “Services”).

By creating an account or using Lida, you agree to this Privacy Policy.

01

Information We Collect

A. Information You Provide

When you create an account, we may collect:

  • Full name
  • Username
  • Date of birth
  • Gender
  • Email address
  • Phone number
  • Password (stored securely in encrypted form)
  • Profile photos
  • Bio and profile information
  • Relationship preferences
  • Interests
  • Location (if you choose to share it)
  • Identity verification information (if you choose to verify)

B. Information Generated Through Your Use

While using Lida, we may collect:

  • Messages sent through the platform
  • Likes and matches
  • User preferences
  • Search filters
  • Activity logs
  • Reports you submit
  • Safety reports
  • Account settings

C. Device Information

We may collect:

  • Device model
  • Operating system
  • App version
  • Language settings
  • IP address
  • Device identifiers
  • Network information
  • Crash reports

D. Location Information

With your permission, Lida may collect:

  • Approximate location
  • GPS location

Location is used to improve match recommendations and safety features. You may disable location permissions at any time through your device settings.

02

How We Use Your Information

We use your information to:

  • Create your account
  • Match you with compatible users
  • Verify identity
  • Improve platform safety
  • Detect fraud
  • Prevent fake accounts
  • Moderate content
  • Personalize recommendations
  • Process payments
  • Respond to customer support requests
  • Improve our Services
  • Comply with legal obligations
03

How We Share Information

We do not sell your personal information.

We may share information with:

Service Providers

Companies that help us operate Lida, including:

  • Cloud hosting providers
  • Payment processors
  • Identity verification providers
  • Customer support providers
  • Analytics providers

These providers may access only the information necessary to perform their services.

Business Transfers

If Lida is merged, acquired, or sold, your information may be transferred as part of that transaction.

04

Information Visible to Other Users

Other users may see information you choose to display, such as:

  • Profile photos
  • First name or display name
  • Age
  • Bio
  • Interests
  • Relationship goals
  • General location (not your exact address unless you choose to share it)

Private information like your email address, phone number, government ID, and payment details are not displayed to other users.

05

Identity Verification

If you choose to verify your identity, we may collect verification documents or information through trusted verification providers.

Verification information is used solely to improve trust and reduce fraud.

06

Your Privacy Choices

You may:

  • Update your profile
  • Change privacy settings
  • Control location sharing
  • Block users
  • Report users
  • Delete your account
07

Account Deletion

You may permanently delete your account at any time.

After deletion:

  • Your public profile will be removed.
  • Messages may remain visible to other users as part of existing conversations where appropriate.
  • Certain information may be retained as required by law or for fraud prevention and security purposes.
08

Data Retention

We retain personal information only for as long as necessary to:

  • Provide the Services
  • Comply with legal obligations
  • Resolve disputes
  • Prevent fraud
  • Protect platform security

When information is no longer required, it is securely deleted or anonymized.

09

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

  • Encryption of data in transit
  • Secure servers
  • Access controls
  • Monitoring for suspicious activity
  • Regular security updates

While we strive to protect your information, no internet transmission or storage system is completely secure.

10

Children’s Privacy

Lida is intended only for individuals aged 18 years or older.

We do not knowingly collect personal information from anyone under 18.

If we become aware that a minor has created an account, we will remove the account and associated information as required by applicable law.

11

International Data Transfers

Your information may be processed or stored in countries other than your own.

Where required, we implement appropriate safeguards to protect your personal information during international transfers.

12

Cookies and Similar Technologies

Our website and Services may use cookies and similar technologies to:

  • Remember your preferences
  • Improve performance
  • Analyze usage
  • Enhance security

You can manage cookies through your browser settings where applicable.

13

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict certain processing
  • Object to certain processing
  • Receive a copy of your information where applicable
  • Withdraw consent where processing is based on consent

We will respond to valid requests in accordance with applicable law.

15

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If material changes are made, we will notify users through the app, website, email, or other appropriate means before the changes take effect where required.

Your continued use of Lida after the effective date of the updated Privacy Policy constitutes acceptance of the revised policy.

16

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Lida

Business: Joinlida Information Technology Services

Email: hello@joinlida.com

Website: https://joinlida.com

Related policies

Review the documents that complete your agreement with Lida.